Refund Policy
Effective Date: February 2026
Business Name: AApetcare
Location: Ohio, United States
A legal disclaimer
By purchasing products or booking services with AApetcare, you acknowledge and agree to the following terms: All sales are final. Due to the nature of pet-related services and hygiene-sensitive products, we do not offer refunds once a service has been rendered or a product has been purchased.
Refund Policy
Services
Grooming, bathing, nail trims, veterinary clinics, wellness services, and related pet care services are considered completed at the time they are performed. Results may vary depending on coat condition, temperament, health status, and other factors outside of our control. No refunds will be issued for completed services.
Products
For health, safety, and sanitation reasons, all products including but not limited to merch, pet supplies, grooming items, food, treats, toys and wellness products are non-refundable once purchased.
Deposits and Appointments
Deposits, holding fees, booking fees, full-payment and clinic reservations are non-refundable. Missed appointments, cancellations without proper notice, or failure to complete required intake forms may result in forfeiture of deposit.
Satisfaction Concerns
If you are dissatisfied with a service, you must notify us within 24 hours of your appointment so we may review the concern and determine, at our sole discretion, whether a correction appointment is appropriate. Corrections are not guaranteed and do not constitute a refund.
Changes to This Policy
We reserve the right to update or modify this Refund Policy at any time. Changes will be posted on this page with an updated effective date.
Legal Compliance
This Refund Policy is provided in accordance with applicable Ohio consumer protection laws. By completing a purchase or booking, you agree to these terms.