Privacy Policy

AApetcare (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of visitors, customers, and users of our website and services.

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Information We Collect

We may collect the following types of information:

Personal Information
• Full name
• Email address
• Phone number
• Billing and payment information
• Home address (if provided)
• Appointment and booking details
• Pet information (breed, age, medical notes)

Automatically Collected Information
• IP address
• Browser type
• Device information
• Cookies and usage data
• Website interaction analytics

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How We Use Your Information

We use collected information to:

• Process bookings and payments
• Provide grooming, veterinary, and pet care services
• Send appointment confirmations and updates
• Send required intake forms
• Respond to inquiries
• Improve website functionality
• Comply with legal obligations
• Prevent fraud or misuse of services

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We do not sell personal information to third parties.

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Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve user experience and analyze site traffic. You may adjust your browser settings to refuse cookies; however, some website features may not function properly.

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Data Sharing & Disclosure

We may share information only when necessary with:

• Payment processors
• Scheduling software providers
• Email communication platforms
• Legal authorities when required by law

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All third-party providers are expected to maintain appropriate data protection standards.

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Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is 100% secure. By using our services, you acknowledge this inherent risk.

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Data Retention

We retain personal information only as long as necessary to provide services, maintain business records, comply with legal obligations, or resolve disputes.

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Children’s Privacy

Our services are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children without parental consent.

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Your Rights

Depending on applicable law, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your personal information (subject to legal limitations)
• Opt out of marketing communications

To exercise these rights, contact us at: info@aapetcareoh.com

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Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

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Contact Information

If you have questions about this Privacy Policy, contact:

AApetcare
info@aapetcareoh.com